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This is Service Design Thinking: Basics – Tools – Cases

Marc Stickdorn

3.99/5 (1510 ratings)

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This is Service Design Thinking introduces an inter-disciplinary approach to designing services. Service Design is a bit of a buzzword these days and has gained a lot of interest from various fields. This book, assembled to describe and illustrate the emerging field of service design, was brought together using exactly the same co-creative and user-centred approaches you can read and learn about inside. The boundaries between products and services are blurring and it is time for a different way of thinking: this is service design thinking.

A set of 23 international authors and even more online contributors from the global service design community invested their knwoledge, experience and passion together to create this book. It introduces service design thinking in a manner accessible to beginners and students, it broadens the knowledge and can act as a resource for experienced design professionals.

Format:

Pages:: pages

Publication:

Publisher:

Edition:: 12002nd

Language:: en-GB

ISBN10:: 9063692560

ISBN13:: 9789063692568

kindle Asin:: B00BAVJW8Y

This is Service Design Thinking: Basics – Tools – Cases

Marc Stickdorn

3.99/5 (1510 ratings)

Read Download

This is Service Design Thinking introduces an inter-disciplinary approach to designing services. Service Design is a bit of a buzzword these days and has gained a lot of interest from various fields. This book, assembled to describe and illustrate the emerging field of service design, was brought together using exactly the same co-creative and user-centred approaches you can read and learn about inside. The boundaries between products and services are blurring and it is time for a different way of thinking: this is service design thinking.

A set of 23 international authors and even more online contributors from the global service design community invested their knwoledge, experience and passion together to create this book. It introduces service design thinking in a manner accessible to beginners and students, it broadens the knowledge and can act as a resource for experienced design professionals.

Format:

Pages:: pages

Publication:

Publisher:

Edition:: 12002nd

Language:: en-GB

ISBN10:: 9063692560

ISBN13:: 9789063692568

kindle Asin:: B00BAVJW8Y

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