Sharing expertise gleaned from more than two decades as a library security manager, Graham demonstrates that libraries can maintain their best traditions of openness and public access by creating an unobtrusive yet effective security plan. In straightforward language, the author:
• Shows how to easily set clear expectations for visitors' behavior • Presents guidelines for when and how to intervene when someone violates the code of conduct, including tips for approaching an unruly patron • Offers instruction on keeping persistent troublemakers under control or permanently barred from the library • Gives library staff tools for communicating effectively with its security professionals, including examples of basic documentation
The Black Belt Librarian arms librarians with the confidence and know-how they need to maintain a comfortable, productive, and safe environment for everyone in the library.
Format:
Pages:
pages
Publication:
Publisher:
Edition:
1
Language:
eng
ISBN10:
0838911374
ISBN13:
9780838911372
kindle Asin:
B006K5ATY6
The Black Belt Librarian: Real-World Safety & Security
Sharing expertise gleaned from more than two decades as a library security manager, Graham demonstrates that libraries can maintain their best traditions of openness and public access by creating an unobtrusive yet effective security plan. In straightforward language, the author:
• Shows how to easily set clear expectations for visitors' behavior • Presents guidelines for when and how to intervene when someone violates the code of conduct, including tips for approaching an unruly patron • Offers instruction on keeping persistent troublemakers under control or permanently barred from the library • Gives library staff tools for communicating effectively with its security professionals, including examples of basic documentation
The Black Belt Librarian arms librarians with the confidence and know-how they need to maintain a comfortable, productive, and safe environment for everyone in the library.